Give us a heads-up on site breakages, or report a technical problem with your account. Please search the the Help/FAQ section and the Tech Help forum before sending an email---often you'll find your question has already been answered there.
Please tell us any error message you saw.
What page were you on when you had the problem?
What operating system are you using, including version? (ex. Windows XP, Mac OS 10)
What browser are you using, including version? (ex. Firefox 2.0, IE 7)
Describe your problem. Please give us as many details as possible!